As an entrepreneur, programmer, tech-enthusiast, and founder Joseph Duke IV began Center Stage, Inc. from his garage in Acworth, Georgia. As a technology company providing web development, software solutions, network systems, and even graphic design - whatever the client needed - their needs were put “Center Stage.” It wasn’t long before the garage became a new office…which happened to be above an actual service garage just a few miles away.
As our capabilities continued to expand, point-of-sale emerged as the best opportunity for Center Stage to serve its partners’ long term needs. After working with several retail management systems, we chose to partner with NCR to provide their CounterPoint solution with the ability to leverage CounterPoint’s open-data infrastructure, we began a new phase of achievement and fun: architecting retail systems and building partnerships that would last for a decade and beyond.
After successful partnerships with non-profit organizations, including the 45,000 site Presbyterian Church USA, Center Stage forged a partnership with Blackbaud, Inc., the largest provider of non-profit software in the world. From there, Center Stage delivered retail and custom solutions for cause-driven partners like The Carnegie Museums, PAWS Chicago, Mount Rushmore, The Miami Children’s Museum, and hundreds of other organizations supporting initiatives to bring something better to the world..
With a growing influence in the non-profit space, Center Stage expanded beyond borders to ultimately establish a presence in forty-two states and five countries. As our base of clients spread geographically, we established partnerships with organizations ranging from retail giants like Spanx to cultural luminaries like The Solomon R. Guggenheim Museum, and began looking toward the future of what Center Stage might become with this global philosophy.
By strategically partnering with other industry experts, Center Stage took its nascent steps toward becoming not just a service provider, but a product developer. Harnessing the power of eBay’s ecommerce platform Magento, we set about building the best possible integration between two retail giants. By combining our knowledge of NCR and Magento platforms, we committed to bring the two together in an unprecedented alliance, offering a seamless user experience for the retail space.
An ever-growing demand for cloud-based systems led the Center Stage team to invest in SaaS based solutions and hosted services for our clients. With the safety of our clients’ data as our highest priority, we built an environment we are proud to offer to our clients…and proud to put our reputation behind!
Like the superhero from our youths, we looked to create something greater than the sum of its parts (no we aren’t building a giant robot…yet). With years of experience integrating systems – POS , Financial, CRM, ERP, ecommerce, and beyond – Project: Voltron began as a platform aimed to bring something new to the old world of dataflow and system integration. It’s not enough that divergent systems talk to each other…they need to combine to become something more powerful.
Years ago, we created “Center Stage” because we wanted to make our partners the center of our highest priority. We still mean to achieve that goal every day, but as we evolved we realized it wasn’t enough. When the team decided to become Red Rook, it was a challenge to us to become something more than just another business. Red Rook is about a movement, growing together, putting in more than we take out, having fun, and always asking “What’s Next?”
The launch of the new MoodFabrics.com website could not have been possible without the expertise of the team at Red Rook. They played a key role in the integration between NCR Counterpoint and Magento eCommerce. They guided the site development from planning to execution and his input was precise and much needed. We are growing company and finding the right fit to help us grow is always a tough challenge; we couldn't be happier that we found a partner like Red Rook that has treated our company as if it were its own.
Red Rook has been instrumental in our conversion to and continued expansion of our use of CounterPoint Software. Our original installation was poorly handled by our vendor, and with just two weeks to go, Red Rook took over support, and had our store ready to open in time. From that first contact on, their team has been there to answer all our questions, and resolve every issue.
As a young non-profit, Red Rook is always there to help us with our ever present needs with CounterPoint POS and integrations. The team at Red Rook is a pleasure to work with and easy going with our staff no matter the level of understanding we have when a new task or issue arises.
Thank you so much! You guys at Red Rook have been amazing to work with, especially with your understanding of Magento. This was one of the smoothest integration experiences we've had.
I have not worked with such a knowledgeable, responsive consultant in YEARS! I’m over the moon that our new website is up…let’s hope we can take Adams to a new level of profitability, so both our companies can benefit! Thanks again guys - I’m more positive about my company’s future than I have been in a really long time.
Red Rook and CounterPoint has allowed Tile Outlets of America to weather the economic storm with a reliable and consistent software solution that is standards based with the ability of customizations for our unique business requirements. The ability of customized reporting and modules provides critical data and information needed to make smart business decisions for Tile Outlets of America.
Our online store The Marine Shop partnered with Red Rook to build the bridge between CounterPoint and our new Magento Enterprise web store. They are true professionals that held our hands through the entire process. Their Team played a huge part in the success of our launch. After going live, the help desk has been responsive and timely in all our requests. I would highly recommend the Red Rook Team if you are planning on opening a Magento online store and you currently have CounterPoint as your POS software.
I want to personally thank the entire team over at Red Rook for all the hard work since we started working together just over a year ago. Prior to their support, we had no direct integration between our online and retail sales, inventory, and shipping systems. This lack of communication between our systems created vast operational inefficiencies. Working with Red Rook we were able to successfully integrate these systems to better present a cohesive experience to our customer while making our fulfillment process quicker and more efficient. The people at Red Rook were great partners who learned about the unique needs of our business and were flexible in tailoring the system to best work for us. We look forward to future work together.
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I like Zen and the art of motorcycle maintenance, the Matrix, green olive and tomato pizza, Kings Quest, learning something new, Risk Legacy, my jacket collection, John Oliver, Florence and the Machine, Pittsburg style, the History channel, quiet time, my family and friends, board game night and ...
I'm an avid film fan who can conjure up a movie quote to fit any occasion. I'm also a runner - currently training for my seventh marathon and third Half Ironman. I live in Tampa with my wife and two kids.
I’m fond of good wine, unique music, plucking a guitar, foods of all nations, exploring all nations, board games, diving, sailing, coaching sports, playing sports, hanging out in Boston, Jefferson, Batman, Dan Brown, cognac by a fire, and spending time with my family. I desire to rid the world of onions.
I dig: my wife Caitlin, my cat and owner Loki, my friends, Indian food, music, tennis, sunshine, philosophy, tenor saxophone, anything involving water, writing, online gaming, travel, audiobooks, and Netflix. Oh, and a good IPA. But really, the best thing in life - the only thing in life - is people.
A consummate “Maker” I can usually be found tinkering with some coding, electronic, or mechanical project. Bucket list build examples would be an electric car and kit airplane. To recharge my introvert batteries I spend my remaining time with my family tending my “farm” in the middle of nowhere GA.
When I am not with my amazing wife Jill or playing with my son Max, I am likely tinkering with new Magento plug-ins and other shiny toys of my own. It brings me great joy to assemble the best solutions and share them with the world.
I am described by my peers as having an extremely tenacious personality. Challenges are a catalyst for my desire to succeed. I care deeply for people and strive to put individuals in position to flourish. When I’m not at my desk made out of a bowling alley lane, you’ll probably find me shouting at a video game somewhere.
I am a gamer, animal lover, fantasy football guru, and avid supporter of my loved ones. On weekends in the fall you can find me tailgating for South Carolina football games. Any other time, I’m probably enjoying the company of my lovely fiancé and/or pursuing some off the wall idea.
Defined by faith, passion, and an entrepreneurial spirit; before joining Red Rook I founded two companies. I love helping others and serving the community. I am wonderfully married, worship pastor for Grace Marietta, and lead the non-profit “Wakelife Church,” a community focused on encountering God through Wakeboarding and familial relationship.
Hi! I’m the Director of Customer Experience. I am the proud mother of two human children and twelve feline children : ) When I’m not resolving issues here at Red Rook, you are likely to find me volunteering at a variety of Atlanta area animal rescue and advocacy operations.
I am Vance Berisford, GT alum and Red Rook veteran of 13 years. I’m your resident customization and integration guru. Outside of the office I enjoy travelling the world, reading, geeking out on music, playing with my band Lone Pine Mall, playing video games with my son, and hating pickles.
Whether it is dice, markers, pieces, figures, pencils, or pawns, I enjoy the best in gaming. I seek to test my mettle and pit my strategy against others. I am my own avatar in the Game of Life. Life is a game. I play it to win.
I’m a happy go lucky guy who really enjoys staying active and having fun with my wife Angela and dog Paisley. Some of my favorite activities include backpacking, camping, hiking, Brazilian jiu jitsu, football, rock climbing, motorcycles, aggressive underwater basket weaving and hanging out with friends (to name a few).
A father of three, I love spending time with my kids. I also enjoy software development, going out for a great dinner and movie (my favorite is Underworld), skating, dancing, Game of Thrones, Battlestar Galactica, Mortal Kombat. and chicken bones. I am also known to party like a rockstar.
Sports are my passion in life. From the NFL to peewee curling, I watch, love, and get excited about all sporting events. Outside of sports, I enjoy puzzles, trivia, word and math games, and romantic comedies. I am fortunate enough to be Red Rook’s resident bookkeeper and Grumpy Cat.
Referred to as a wizard in IT, in 5 years of working in the Information Technology field I've amassed multiple industry certifications and logged over 10,000 support tickets. A native to upstate New York, I was formerly a Chef in the culinary industry for over 10 years. If I am not outside or working on a DIY project, I am probably playing a video game.
Born and raised in Georgia, I am a professional in southern hospitality and would talk to a tree if it could talk back. I am an avid dog lover, Ninja Turtle fan and I like to collect Nutcrackers. Red Rook has given me the gifts of open creativeness, the ability to set the bar and help change the world. I am proud to be a Red Rook!
After 3 years in I.T. and 16 years in Customer Service roles, I joined Red Rook in 2014, hoping to carve out a new path in my career. My job is to tackle any CounterPoint issues that threaten the safety of any retail or warehouse companies. Outside of work, I enjoy music festivals, video games, and immersing in story filled adventures.
"Determined to be the best” my passion and drive comes alive in the work I do, and how I affect the world around me. I am fan of good food, innovative inventions, movies, and some girly stuff. As a support specialist for Red Rook I am the front line defense in facilitating and executing, to ensure a smooth transition for both, our customers, and techs.
As a veteran of the US Navy, a seasoned comic book/video game/Star Wars nerd and someone who values camaraderie and honesty above all else, I immediately felt at home at Red Rook. I truly enjoy working with our brilliant team to help our clients businesses thrive in today’s ever-changing market! May the force be with you!
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We Measure Our Contribution to Our Greatest Causes
In addition to our pursuit of community service, we also dream of contributing on a much larger scale. We want to create change, create a movement of volunteers and partners that seek to make a difference in the world. We know dreams aren’t just for dreamers, and we know we can’t get there alone. We are interested in partnering with likeminded organizations that wish to participate in creating genuine value for all. This value will not be measured by the accumulation of money, but rather by the benefit we create for mankind. For this type of movement to occur, everybody has a part to play. We want to do it, not just say it….and we want to get there fast. We welcome you to join us on this Red Rook journey of innovation though acts of kindness and the unification of hearts and minds that are ready to make a difference.Join Us
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